Q and As

Our Q and As are examples of some of the recent questions that the Practice Advice Service has helped solicitors with. If you cannot find the answer you need, contact us.

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Can a client’s ashes be scattered in his local river?

My client would like to be cremated and have their ashes scattered in a local river. Is this permissible and will they need an Environment...

I’m a conveyancer. Do I need to sign clients up to HMLR’s anti-fraud services?

I’m the SRO in a CQS-accredited firm. Should I review our file closure procedure to ensure that post-completion purchaser clients are made aware of HM...

What undertakings are acceptable in a conveyancing transaction?

Can a seller’s solicitor offer an undertaking to repay a fixed sum to a chargeholder rather than an undertaking to redeem the charge?

What information can a bank request about our client account?

Our bank requested information on specific client account payments. Is there an anti-money laundering (AML) requirement for disclosure?

Do I need written authority from a mortgagee to receive redemption funds?

I act for a seller of a mortgaged property. Do I need written authority from the seller’s mortgagee confirming I am authorised to receive the...

Can I exercise a lien over a bankrupt client's papers?

My client became bankrupt before paying their final bill. Their trustee in bankruptcy has asked for documents from the file. Can I exercise a lien...

Is the appointment of a minor executor valid?

My client wishes to appoint his wife and son as executors to his will. The son is currently aged 16 years. Is the appointment of...

My client asked for my bill to be assessed. What do I do?

A client is unhappy with my bill. We exhausted the internal complaints procedure and my client now asks for my bill to be assessed. What...

Do I need client consent to share information with a trustee in bankruptcy?

My client was the sole executor and beneficiary of an estate. A trustee in bankruptcy wants me to confirm the money was paid to my...

Should solicitors copy estate agents into emails about the progress of conveyancing transactions?

Is it appropriate for a solicitor to copy an estate agent into correspondence about the progress of a client’s conveyancing transaction?

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