Q and As

Our Q and As are examples of some of the recent questions that the Practice Advice Service has helped solicitors with. If you cannot find the answer you need, contact us.

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How do I verify the identity of a client without standard documentation?

I am a money laundering reporting officer (MLRO). Fee earners sometimes ask me how to verify clients who are unable to produce the usual documents....

Can I enter into a damages-based agreement for a divorce case?

I know I cannot enter into a conditional fee agreement in criminal and matrimonial cases. Can I enter into a damages-based agreement for a divorce...

I act for a lender. Should I send mortgage documents directly to the borrower?

I act for a lender in a residential property mortgage who has sent me the mortgage deed, mortgage conditions booklet and a copy of the...

How do I confirm qualifying work experience?

How do I provide confirmation of qualifying work experience for a candidate looking to qualify through the Solicitors Qualifying Exam route?

How do I obtain a will from the Principal Probate Registry?

I've been instructed to administer an estate. The testator left the will with the Principal Probate Registry for safekeeping. How do I access the will?

When can our practice accept client funds?

Can our firm accept funds from a client before completing our customer due diligence?

Can someone become a solicitor if they have a criminal record?

A graduate interested in a career in law has a criminal conviction for assault. Is there any guidance on becoming a solicitor?

I act in a contentious matter. Do I need to supply my client with a detailed costs breakdown?

I have issued a gross sum bill to my client in a contentious matter, but the client has requested a further detailed breakdown. Must I...

As my firm’s COLP, how can I protect myself from personal liability?

As my firm’s COLP, I know I must take all reasonable steps to ensure compliance with statutory obligations and the firm’s practice authorisation. Do you...

Can I apply to remove a closed firm from the court record?

I’m acting for a defendant in civil litigation. The claimant's solicitors closed, but remains on the court record. Can I amend the court record?

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