Q and As

Our Q and As are examples of some of the recent questions that the Practice Advice Service has helped solicitors with. If you cannot find the answer you need, contact us.

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Do we have to share our PII policy number with a former client?

We include the contact details of our professional indemnity insurance (PII) provider on our website, but an aggrieved former client has emailed us today asking...

Is cyber insurance covered by professional indemnity insurance?

What is cyber insurance? Is it included under the SRA minimum terms and conditions of professional indemnity insurance (PII)?

Is the general damages small claims track limit being increased?

Is the government increasing the general damages small claims track limit for employers’ liability and public liability claims from £1,000 to £2,000?

Can I ask a client about a register discrepancy without tipping off?

Is it ‘tipping off’ to discuss a discrepancy in the Persons of Significant Control (PSC) register with my client?

Can we charge clients for the cost of preparing a bill?

We charged for the preparation of bills for detailed assessments when this work was outsourced. Can we continue to charge now it is done in-house?

How long should my firm retain archived conveyancing files?

My firm is moving to smaller premises and we need to reduce the number of files stored. How long should we retain archived conveyancing files...

Do I need professional indemnity insurance if my employer is not SRA regulated?

I’ve received an offer to join an accountancy firm that wishes to expand its business and provide non-reserved legal services to the public. Do I...

Building Safety Act 2022: frequently asked questions

We asked the Department for Levelling Up, Housing and Communities (DLUHC) to answer common questions from conveyancers on the Building Safety Act 2022.

A client has not paid my bill. Can I issue cost recovery proceedings if they make a complaint?

A client failed to pay a final invoice. I intend to issue proceedings to recover costs, but the client complained about the costs information I...

My child client’s parent has been asked to sign a parental indemnity. What should I advise?

My child client was knocked over by a car and sustained a significant fracture. The driver’s insurers approached the parent with a reasonable settlement offer....

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