Q and As

Our Q and As are examples of some of the recent questions that the Practice Advice Service has helped solicitors with. If you cannot find the answer you need, contact us.

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Can a licensed conveyancer use the Conveyancing Protocol and transaction forms?

I’m acting for buyers and the sellers have instructed licensed conveyancers. Can they use the Conveyancing Protocol although they are not solicitors?

When acting on multiple retainers, can I rely on client care information I've already provided?

Our firm has acted for a large commercial client on many occasions and on different retainers. Can we rely on the client care and complaints...

Does my firm have to pay the economic crime levy?

My firm's turnover will exceed £10 million for the first time this financial year. Will we have to register to pay the economic crime levy?

Where can I get help with the NCA SAR portal?

I registered my firm on the suspicious activity report portal. Does the National Crime Agency operate a help desk in case I need assistance in...

A client continues to contact us about a complaint we handled. What should we do?

A client referred a complaint to the Legal Ombudsman, but continues to contact us about it. Should we respond?

Will our PII cover a LeO compensation award of £50,000?

The Legal Ombudsman has the power to award compensation up to £50,000. Will our professional indemnity insurance cover any such award?

I act for an executor who found £20,000 in the home of the deceased. What should I do?

I act for an executor in the administration of an estate. The executor found £20,000 cash in the deceased’s home and is concerned as it...

Can I administer a joint statutory declaration?

I’ve been asked to administer a joint statutory declaration by a husband and wife in respect of lost deeds to their jointly owned, unregistered property....

Can a trainee represent a client in the Upper Tribunal?

As a trainee solicitor, am I able to represent a client on appeal to the Upper Immigration Tribunal?

I specialise in criminal litigation. Can I refuse some Legal Aid Agency cases?

I specialise in privately and publicly funded criminal litigation. Some LAA cases are uneconomic and may undermine my firm’s financial viability. I’m on the duty...

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