Q and As

Our Q and As are examples of some of the recent questions that the Practice Advice Service has helped solicitors with. If you cannot find the answer you need, contact us.

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How long should my firm retain archived conveyancing files?

My firm is moving to smaller premises and we need to reduce the number of files stored. How long should we retain archived conveyancing files...

Where should I refer a potential claim about a defective drug?

My client wants advice about a potential claim involving a defective drug. We do not specialise in litigation and are unable to assist but...

I'm a COLP. What should I do if there's a compliance breach at my firm?

I’m a compliance officer for legal practice (COLP). There has been a serious breach of compliance at my firm that should be reported to the...

Can I ask a client about a register discrepancy without tipping off?

Is it ‘tipping off’ to discuss a discrepancy in the Persons of Significant Control (PSC) register with my client?

Can conditional fee agreements be used in housing disrepair cases?

I’m acting for a client in a housing disrepair case. Am I able to use a conditional fee agreement?

Do I have to remove court bundles after hearings?

Is it my responsibility to remove all court bundles after hearings when acting for a claimant in civil proceedings?

Is the general damages small claims track limit being increased?

Is the government increasing the general damages small claims track limit for employers’ liability and public liability claims from £1,000 to £2,000?

Can we charge clients for the cost of preparing a bill?

We charged for the preparation of bills for detailed assessments when this work was outsourced. Can we continue to charge now it is done in-house?

Is cyber insurance covered by professional indemnity insurance?

What is cyber insurance? Is it included under the SRA minimum terms and conditions of professional indemnity insurance (PII)?

A client needs to swear an affidavit. Can a solicitor colleague administer the oath?

My client needs to swear an affidavit for a litigation matter. Can a solicitor in another department administer the oath?

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